Legal

Terms of Service

Jan 30, 2026

Chakra Data Laboratory

Legal

Terms of Service

CH-LAB-0

Jan 2026

Chakra Team

Last updated October 20, 2026

These Terms of Service ("Terms") govern access to chakra.dev and any related services that expressly incorporate these Terms (collectively, the "Services"). They are an agreement between CHAKRA DIGITAL LABS, INC., doing business as Chakra Labs ("Chakra," "we," "us," or "our"), and the person or organization accepting them ("you").

By affirmatively accepting these Terms, including through an acceptance mechanism or an agreement that incorporates them, you agree to be bound by them. If you accept on behalf of an organization, you represent that you have authority to bind it. You must be at least 18 and legally able to enter this agreement. If you do not agree, do not access Services offered subject to these Terms.

Services and separate agreements

Chakra develops expert-authored tasks, datasets, benchmarks, graders, evaluation tools, and environments for training and evaluating AI systems, including reinforcement learning environments and related research services.

We provide paid projects, dataset licenses, and research engagements under signed contracts, with files or environments delivered privately. An engagement may be governed by a master services agreement, statement of work, order form, license, data processing agreement, or other written agreement between you and Chakra (a "Customer Agreement"). A Customer Agreement controls over these Terms for the subject matter it covers. A data processing agreement controls with respect to its subject matter. These Terms do not reduce rights or obligations established by those agreements.

The scope, fees, delivery schedule, acceptance criteria, support, ownership, permitted uses, exclusivity, and warranties for a customer engagement are determined by its Customer Agreement. Nothing on our website alone creates a commitment to deliver a project or grants a commercial dataset license. Contributor and employment relationships are governed by their separate agreements.

Authorized access

For privately delivered files and environments, you must provide accurate access information, keep credentials secure, and ensure that people using your organization's access comply with the applicable terms. Do not share credentials outside authorized users. Notify us promptly of suspected unauthorized access. We may use reasonable access controls and verification procedures to protect the Services and customer materials.

Permitted use

Subject to these Terms, you may access public website materials for your own informational and internal business purposes. You may not resell, distribute, or commercially exploit those materials without permission or another legal right to do so. This restriction does not limit uses permitted by applicable law, an open-source license, or a Customer Agreement.

Access to restricted datasets, source code, task specifications, graders, environments, reports, or other project deliverables requires authorization. Training, fine-tuning, evaluation, internal deployment, redistribution, and use for affiliates or third parties are permitted only to the extent authorized by the applicable Customer Agreement or accompanying license.

Prohibited conduct

You must not:

Access accounts, systems, datasets, or confidential materials without authorization, bypass access restrictions, or interfere with the Services or another user's access.
Introduce malware, steal credentials, conduct unauthorized security testing, or attack live systems through the Services.
Submit materials you lack the right to provide or use the Services to violate applicable law, confidentiality duties, privacy rights, or intellectual property rights.
Attempt to identify individuals from de-identified data or combine it with other information for that purpose, except as expressly authorized in writing for lawful privacy testing.
Use automated extraction to obtain nonpublic materials, evade rate limits, or defeat technical restrictions. Any extraction rights required by law remain unaffected.
Disclose nonpublic tasks, answers, graders, or evaluation results outside the permissions in the applicable agreement, or knowingly misrepresent the scope or methodology of results attributed to Chakra.

Authorized red teaming, adversarial testing, prompt injection, and simulated harmful behavior within an agreed test environment are permitted when within the scope of a Customer Agreement. That authorization does not extend to live third-party systems or real-world harm.

Your materials and confidentiality

You retain your rights in materials you provide to Chakra ("Customer Materials"). You grant us the rights reasonably necessary to access, reproduce, process, and use Customer Materials to perform the Services you request, administer the relationship, and meet applicable legal obligations, subject to the Customer Agreement and applicable data protection requirements. This permission does not authorize us to train general-purpose models, redistribute your materials, or use your confidential information for another customer without separate authorization under the Customer Agreement.

You are responsible for having the permissions and lawful basis needed to provide Customer Materials. Do not submit sensitive personal information, live credentials, regulated records, or confidential third-party materials unless Chakra has expressly agreed in writing to receive and handle them under appropriate terms. Public forms are not an approved channel for those materials.

Confidential information shared for a project is governed by the applicable nondisclosure agreement or Customer Agreement. In the absence of a separate agreement, each party will use the other's nonpublic information identified as confidential, or reasonably understood to be confidential, only for the relevant business relationship, protect it with reasonable care, and disclose it only to people who need it and are bound by confidentiality obligations. These duties exclude information lawfully known without restriction, publicly available without breach, independently developed, or rightfully received from another source. Legally compelled disclosure is permitted, with advance notice where lawful and reasonable cooperation to limit disclosure.

These confidentiality duties survive for three years after disclosure, and for trade secrets for as long as they remain protected under applicable law.

Chakra materials and intellectual property

Chakra and its licensors retain rights in the Services and our pre-existing or independently developed technology, methods, software, task frameworks, graders, templates, and other materials, subject to any rights expressly granted or assigned in a Customer Agreement. Ownership and license rights in project deliverables are determined by that agreement. Payment or delivery alone does not grant additional rights under these Terms.

Third-party and open-source components remain subject to their applicable licenses and notices. Those licenses control if they conflict with these Terms for the relevant component.

You may voluntarily provide suggestions about the Services. We may use those suggestions without payment or attribution, but this permission excludes Customer Materials, confidential information, and project deliverables unless separately agreed. Neither party may use the other's name, logo, or confidential results for publicity without permission.

Fees and project commitments

Fees, taxes, invoicing, payment timing, renewals, cancellations, and refunds are governed by the applicable Customer Agreement or terms expressly accepted at purchase. These Terms do not create an automatic subscription or renewal. Neither party may unilaterally change an agreed project's commercial terms through an update to this website.

AI and evaluation limitations

Tasks, datasets, simulated environments, graders, and evaluation results are tools for research and development. Results depend on the tested model, settings, tools, data, environment, and methodology. They may contain errors or fail to capture real-world performance, safety, or regulatory requirements. No score or report guarantees a model's future performance or fitness for deployment.

You are responsible for validating outputs, assessing deployment risks, and using appropriate human review. Materials concerning law, finance, healthcare, or another specialized field are research and evaluation materials and do not establish a professional advisory relationship or replace qualified professional advice. These limitations do not override express specifications or warranties in a Customer Agreement.

Third-party services and privacy

The Services may link to or integrate with third-party tools, models, infrastructure, or websites. Your use of those services may require separate terms and fees. We do not control third-party services and are not responsible for them except to the extent expressly agreed in a Customer Agreement or required by law.

Our Privacy Policy explains our handling of personal information. A privacy notice does not expand either party's rights to Customer Materials or replace a required data processing agreement.

Changes to Services and termination

We may modify or discontinue public website features. Commitments for paid or contracted Services remain governed by the Customer Agreement.

We may suspend or terminate access covered by these Terms if reasonably necessary to address a material breach, unlawful activity, a security threat, or legal requirements. Where practicable, we will provide notice and an opportunity to cure before taking action. We may act immediately when delay would create material risk. Suspension, termination, data return, and deletion for a contracted engagement are governed by its Customer Agreement.

You may stop using the Services at any time. Ending access does not cancel accrued payment obligations or rights and obligations intended to survive, including confidentiality, intellectual property, restrictions on use of retained materials, liability provisions, and dispute resolution. It does not change the duration of a license granted by a separate agreement.

Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN A CUSTOMER AGREEMENT AND TO THE EXTENT PERMITTED BY LAW, THE SERVICES AND MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE." CHAKRA DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SUITABLE FOR EVERY RESEARCH OR DEPLOYMENT PURPOSE.

Nothing in these Terms excludes a warranty or right that applicable law does not allow to be excluded.

Liability

LIABILITY FOR A CUSTOMER ENGAGEMENT IS GOVERNED BY ITS CUSTOMER AGREEMENT. FOR CLAIMS GOVERNED ONLY BY THESE TERMS, AND TO THE EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR BUSINESS OPPORTUNITIES, ARISING FROM THESE TERMS OR THE SERVICES.

EACH PARTY'S TOTAL LIABILITY FOR CLAIMS GOVERNED ONLY BY THESE TERMS WILL NOT EXCEED THE GREATER OF US $100 OR THE AMOUNT YOU PAID CHAKRA FOR THE SERVICES GIVING RISE TO THE CLAIM DURING THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY.

These exclusions and caps do not apply to fraud, willful misconduct, your payment obligations, either party's misappropriation or infringement of the other's intellectual property, or liability that cannot lawfully be excluded or limited. Multiple claims do not increase the cap.

Governing law and disputes

Unless a Customer Agreement provides otherwise, New York law governs these Terms without applying conflict-of-law rules. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions below.

Informal resolution. Before initiating arbitration, each party will send the other written notice describing the dispute and requested relief and try in good faith to resolve it for 30 days. Notices to Chakra should be sent to info@chakra-labs.com. Notices to you may be sent to the contact address you provided. This process does not prevent urgent relief or timely filing needed to preserve a claim.

Binding arbitration. Except for the exceptions below, disputes arising out of or relating to these Terms or Services governed by these Terms will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. If the AAA determines that its Consumer Arbitration Rules apply, those rules and their applicable fee protections will govern instead. Current rules and fee information are available at adr.org.

The arbitration will take place in Kings County, New York, unless the applicable AAA rules or mandatory law require another location. Hearings may be conducted remotely or on written submissions as permitted by the applicable rules. The arbitrator will apply applicable law and issue a written award. Judgment on the award may be entered in any court with jurisdiction. Fees and costs will be allocated under the applicable AAA rules and law.

Individual proceedings. TO THE EXTENT PERMITTED BY LAW, EACH PARTY AGREES TO BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY. NEITHER PARTY MAY BRING OR PARTICIPATE IN A CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ARBITRATION WITHOUT BOTH PARTIES' WRITTEN CONSENT. THIS AGREEMENT TO ARBITRATE REPLACES A COURT TRIAL AND JURY TRIAL FOR CLAIMS COVERED BY IT. Nothing in these Terms waives a right or remedy that applicable law makes nonwaivable, including a nonwaivable right to seek public injunctive relief.

Exceptions. Either party may bring an eligible individual claim in small claims court. Claims concerning the validity, infringement, or misappropriation of intellectual property, theft, invasion of privacy, or unauthorized use, and requests for injunctive relief, may be brought in court without the informal resolution or arbitration requirements. The state courts in Kings County, New York, and federal courts in the Eastern District of New York have jurisdiction over court proceedings under this section, subject to mandatory law and applicable small claims rules.

Severability. If a restriction on class, collective, consolidated, or representative arbitration is unenforceable for a particular claim or request for relief, that claim or request will proceed in court rather than in such arbitration. Any remaining arbitrable claims will remain subject to arbitration to the extent permitted by law. If another part of this section is unenforceable, the remainder will continue to apply where lawful.

A Customer Agreement's dispute provisions continue to control the matters they cover. These Terms do not replace dispute procedures in contributor or employment agreements.

Updates and general provisions

We may update these Terms prospectively. We will post the revised version and effective date and provide reasonable advance notice of material changes to affected users whose contact details we hold where practicable, and obtain acceptance where required. Updates do not retroactively change accrued rights or amend a Customer Agreement without the agreement required by its terms.

These Terms and the agreements they expressly incorporate are the entire agreement for their subject matter. If a provision is unenforceable, the remaining provisions remain effective to the extent permitted by law. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent, except to a successor in a merger, reorganization, or sale of substantially all relevant assets. Chakra may assign them to such a successor. No assignment reduces obligations owed under a Customer Agreement. These Terms create no partnership, agency, or third-party beneficiary rights.